Privacy Policy

Privacy Policy for SMS Communications

Effective Date: June 4, 2026

Tri State Racking LLC Privacy Policy

At Tri State Racking LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS/text messages from us.

Information We Collect

When you provide your phone number and consent to receive SMS messages from us, we may collect:

Your name
Mobile phone number
Email address (if provided)
Message content and communication history
Information related to your inquiries, orders, estimates, or services

How We Use Your Information

We may use your information to:

Respond to inquiries and customer service requests
Provide estimates and pricing information
Send appointment confirmations and reminders
Notify you about deliveries, installations, and service updates
Send promotional offers, special pricing, and company updates (where consent has been provided)
Improve our products and services

SMS Consent

By providing your mobile phone number and opting in, you agree to receive text messages from Tri State Racking LLC regarding:

Quotes and estimates
Order updates
Delivery notifications
Customer service communications
Promotional offers and marketing messages

Message frequency may vary.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

For assistance, reply:

HELP

or contact us directly.

Message and Data Rates

Message and data rates may apply according to your mobile carrier's plan. Tri State Racking LLC is not responsible for any charges imposed by your wireless carrier.

Information Sharing

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for their marketing purposes.

We may share information with trusted service providers solely for the purpose of operating our business and delivering SMS communications.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

Contact Information

Tri State Racking LLC
62-P South Second St.
Deer Park, NY 11729

Phone: (631) 987-0600

Website: www.CheapPalletRacks.com

SMS Terms & Conditions

1- SMS Consent Communication:

The information 844-462-2600 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Tri State Racking LLC, you may receive messages related to the following our Address :

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:

"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary